Operations Specialist
Supio
Operations
Seattle, WA, USA
USD 70k-75k / year
Posted on Oct 27, 2025
Operations Specialist
Seattle
Operations
In office
Full-time
About Us
Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. We go beyond surface-level AI to deeply understand our customers’ daily needs, empowering law firms with unparalleled data insights. Supio delivers human-level, accurate analysis of complex data and legal records, quickly and efficiently bringing critical insights when they matter most. Trusted by top litigation lawyers, our platform has supported over $1 billion in settlements.
Headquartered in Seattle with an office in San Francisco, we raised $60M Series B in April 2025 led by Sapphire Ventures with Mayfield and Thomson Reuters Ventures, bringing total funding to $91M. We're scaling rapidly and looking for exceptional talent to join us in this next phase of growth.
We're looking for passionate team members who are motivated by our mission and ready to help us achieve it.
Who Are We Looking to Add to Our Team?
This is the perfect opportunity for a driven individual just starting their professional journey who wants to be part of a fun/dynamic team, learn about AI and LLM, and grow into an operations superstar.
Key Responsibilities
- Become a subject matter expert in leveraging Supio’s technology and tools to annotate, review, and score the accuracy outputs of LLM results and “human in the loop” performance assessments.
- Provide constructive feedback and mentorship to offshore case annotators and publishers. Assist in resource training and Q&A sessions as needed to increase product and role comprehension and productivity.
- Execute case annotation, review, and publishing when needed according to the effort scope and time requirements.
- Participate and provide critical feedback to Product and Engineering with regard to special projects, new feature launches, and research and development.
- Assure high data integrity and reporting fidelity through maintaining exceptional performance recording and internal communication management.
- Help us standardize new templates and processes for core product development.
How will your success be measured?
- Score or publish an assigned number of cases a day (as determined by your leadership team).
- Provide meaningful and timely onshore & offshore feedback that drives quality performance to achieve company goals.
- Deliver “on time” all assigned production efforts.
Qualifications
- Post-high school education.
- Strong reading & writing skills.
- Exceptional communication skills.
- Detail oriented, data driven, & analytical mindset.
- Can do/solution-oriented attitude.
Nice-to-haves
- Prior work experience preferred (non-paid internship experience also acceptable).
- Bachelor’s degree or higher.
- Proficient Excel user (or similar application).
Compensation
The base salary range for this position in the selected region is $70,000 – $75,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience.
Benefits & Perks
Supio offers an extensive benefits package and perks which include:
- Health insurance: medical, dental, and vision
- 401k
- Flexible paid time off (PTO) and company-paid holidays
- Monthly commuter subsidies
- DoorDash subsidies for breakfast and dinner
E-Verify Participation Notice
Supio participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.
Equal Employment Opportunity (EEO) Statement
Supio is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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This role requires working from our downtown Seattle office. Are you located in the Seattle area? *
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