Workplace Experience Leader
Supio
About Us
What You’ll Do
Workplace Strategy & Operations
- Lead overall workplace strategy across Seattle and San Francisco offices, ensuring spaces are efficient, scalable, and aligned with Supio values & culture.
- Oversee daily office operations, including facilities, maintenance, office services, vendor relationships, and budget management. You will also be a key architect for Supio All Hands meetings.
- Develop and manage multi-year space planning for growth from 140 to ~250 employees, including build-outs, expansions, and space optimization.
Employee Experience & Culture
- Design and deliver an exceptional on-site employee experience—ensuring our offices are welcoming, productive, fun, design-oriented, and reflective of company values.
- Partner closely with People, IT, and business leaders to support smooth onboarding, workplace programming, and distributed team work norms.
- Create consistent workplace standards, amenities, and service levels across both locations.
Safety, Compliance & Risk Management
- Own emergency response planning, safety protocols, and compliance with local regulations in Seattle and San Francisco.
- Manage access control, visitor experience, and security partnerships.
Programs, Events & Communications
- Lead workplace events, celebrations, all-hands meetings, and off-sites that build culture and connection.
- Own communication systems for workplace updates, policies, and expectations.
- Use data and employee feedback to continuously iterate and improve.
Team Leadership
- Manage workplace coordinators in Seattle / San Francisco and vendors across both locations.
- Build a high-performing, service-oriented team with a focus on operational excellence.
Requirements
- 7–10+ years of experience in workplace experience, office operations, facilities management, or related fields; multi-site leadership strongly preferred.
- Experience supporting growth-stage tech companies (Seed → Series C) or similarly fast-moving environments.
- Proven success managing facilities, vendors, budgets, and cross-functional initiatives in multi-site companies.
- Strong project management skills, including workplace build-outs or office moves.
- A service-driven mindset with excellent communication, organizational, and relationship-building skills.
- Comfortable operating at both strategic and tactical levels—able to build vision while rolling up your sleeves when needed.
- Ability to travel between Seattle and San Francisco as required (approximately 1x per month or as needed).
- Familiarity with hybrid work models and creating inclusive, engaging in-office experiences.
Benefits & Perks
- Health insurance: medical, dental, and vision
- 401k
- Flexible paid time off (PTO) and company-paid holidays
- Monthly commuter subsidies
- DoorDash subsidies for breakfast and dinner